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vanessa Olsen-graff

1 reviews | Active since Nov 2012

10 Nov 2021, 10:20

non existent service on their chatline.

I received a suspicious sms purportedly from Tracker connect. Have been trying to get to speak to an agent now via their chatline for over a half hour. If this is the after sales service Tracker offers, heaven help us if we need them to track a vehicle. Shocking and shoddy service

0
Replies (2)
Tracker Connect
Tracker Connect's reply10 Nov 2021, 10:27
Official
Good Day Vanessa,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply10 Nov 2021, 11:14
Official
Good Day Vanessa,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect