WW
Willem W

1 reviews | Active since Mar 2018

29 Mar 2018, 20:17

No service with Tracker

I had a tracker installed in my car and from the start the traking was not working correctly. I phoned tracker and they said they will reset the system but it is still not working correctly. On the map gps it is showing where the car is but the address it is giving is about 40km from where the car is actually standing. I am going on leave tomorrow with a car with a tracker that is not working correctly and after about 7 emails send to tracker it still seem to me nobody is interesting to help to solve the problem. Maybe I must ask their CEO if he can come and repair my tracker.

0
Replies (2)
Tracker Connect
Tracker Connect's reply31 Mar 2018, 08:22
Official

Good day Willem van Wyk,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Customer Care

Tracker Connect
Tracker Connect's reply04 Apr 2018, 09:15
Official

Good day Mr. van Wyk,

We confirm having contacted you and explained the resolution process of your query.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Customer Care