LP
Liana P
1 reviews | Active since Jul 2015
28 Jul 2015, 08:50
No service provided even though debit order in pla
I have on various occassions requested the unit to be tested where I get an excuse that the unit cannot be contacted, or service is off and that an email would be sent, ja sure, I did not get any confirmation e-mails to that extent do not even get a monthly invoice regularly.<br> The previous time I requested the unit to be tested, it could not be contacted, and I called again on 22 July when I was told to pay to have it tested. It is now apparantly out of warranty, but receiving my debit order monthly seems to be good enough??<br> What would have happened if the vehicle had been ****** during this time, Tracker would have just claimed innocence/ignorance...
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Replies (1)Tracker Connect's replyOfficial
30 Jul 2015, 07:48Hello Lianapre,
Your complaint dated the 30th of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Your complaint dated the 30th of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Tracker Connect's reply30 Jul 2015, 07:48
Official
Hello Lianapre,
Your complaint dated the 30th of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
Your complaint dated the 30th of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Innocentia Maluleke
Tracker Customer Care
