AC
Amelia C

1 reviews | Active since Aug 2013

05 Mar 2024, 09:31

No service for faulty Tracker invalid alert notificatio

Tracker Connect does not have a customer service or any sort of support at all. Be very careful when choosing a tracking company. If you choose Tracker you will not receive technical assistance related to a signal consistently sent from your vehicle. Although you follow all the instructions from the service desk, who responds to the alerts. Tracker will cosidtently call you since they recieve all the signals. When you ask for support, nothing will be done. I rep**** to sn enail reksted to the Alerts asking for a technician. No support, nothing. When I financed my vehicle I had to make use of Tracker. But according to me it is just a formality. I don't receive a service at all.

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Replies (1)
Tracker Connect
Tracker Connect's reply05 Mar 2024, 11:06
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect