DJ
Dolla J

1 reviews | Active since Dec 2017

29 May 2024, 19:46

No service but when canceling you keep on paying 2 months later!!!!

More than a month ago I logged a complaint after no resolving i asked to cancel the service i was told it is cancelled with immediate effect now 2 months i am still billed , tracker was never removed and once again we got a sms to say malfunction on the device- how must i keep on paying I CANCELLED and if i see my credit score is affected by this it will be even worse so please make sure THIS iS SORTED,CANCELLED AND NO BEAURO ISSUES!!!!!!!!!!!

0
Replies (3)
Tracker Connect
Tracker Connect's reply30 May 2024, 07:22
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply30 May 2024, 15:38
Official
Good day Mrs. J Jacobs, 

We have tried to reach you with no avail. 

Kindly provide us with an appropriate time that we may call you. 

Thank You 
Tracker Connect 
Tracker Connect
Tracker Connect's reply31 May 2024, 09:57
Official
 Good day Mrs. J Jacobs, 

This is to confirm that Tracker has contacted and assisted you. 

Thank You 
Tracker Connect