TL
Thea L
1 reviews | Active since Feb 2017
04 Feb 2021, 07:29
NO SERVICE
MY FIRST MONTH WITH THEM AND ALREADY I AM BATTLING FOR THEM TO REPLY TO EMAILS!!!!!!!!! THEY HAVE DEDUCTED TWO SEPERATE AMOUNTS FROM MY ACCOUNT AMOUNTING TO R400+ AND THE PREMIUM IS R99.....THEY DID NOT RESPOND AS YET SO I HAD THE AMOUNTS REVERSED AND ADVISED THEM OF IT....HOWEVER...NO REPLY......PATHETIC AND UNFORTUNATELY I HAVE TO HAVE THE TRACKER FOR INSURANCE PURPOSES......PLUS WHEN CHECKING ON THE VEHICLE'S WHEREABOUTS IT DOES NOT GIVE THE EXACT ADDRESS IT IS AT..WHEN I QUERIED THIS I WAS TOLD THE TRACKER FINDS THE CLOSEST MAIN ROAD....WHAT...YOU ARE KIDDING RIGHT?????
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Replies (2)
Tracker Connect's replyOfficial
04 Feb 2021, 08:27Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply04 Feb 2021, 08:27
Official
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
04 Feb 2021, 08:36Good Day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
regards,
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
regards,
Tracker Connect
Tracker Connect's reply04 Feb 2021, 08:36
Official
Good Day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
regards,
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
regards,
Tracker Connect