1 reviews | Active since Feb 2015
NO SERVICE
Booked installation with Tracker as they are preferred supplier to Outsurance. First appointment scheduled for 28th of January they made me wait no one pitched. I had to call and find out what is happening they kept me on hold for over 15 minutes as no one knew what was happening. Rescheduled installation for Saturday the 31st. On morning they called an cancelled due to technician not at work. I told them they were inefficient and bad service so cancelled the unit. I have been called 3 times subsequent going though the story again. I told them would only speak to a senior manager to date all they are doing is to reschedule installation I will not be dealing with this company. Can you imagine should my car be ****** I would have to explain to 50 useless individuals.
Your complaint dated the 13th of February 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Best regards,
Your complaint dated the 13th of February 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Best regards,
