CJ
Charles J
1 reviews | Active since Jul 2013
23 Jan 2026, 10:22
No response to web queries
Another company that doesn't provide email addresses for support.
On their https://www.tracker.co.za/contact-thank-you page only phone numbers are provided.
I'm trying to use the chat, but I've been number 5 on the queue now for 30 minutes.
I did reach out to Tracker using the web form, twice now, with no acknowledgement or response.
Please can all companies provide email support channels. There are numerous reasons why a person may not be able to call a call centre.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
23 Jan 2026, 10:26 Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply23 Jan 2026, 10:26
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
23 Jan 2026, 10:36 Good day Charles Joubert
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply23 Jan 2026, 10:36
Official
Good day Charles Joubert
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
23 Jan 2026, 15:31 Good day Charles Joubert, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply23 Jan 2026, 15:31
Official
Good day Charles Joubert, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect