BD
Barbara D

1 reviews | Active since Mar 2009

24 Jul 2024, 10:55

No response from tracker

Been trying to get someone to respond to my request to cancel my subscription, there’s no response to emails or the app contact us function.

0
Replies (4)
Tracker Connect
Tracker Connect's reply24 Jul 2024, 11:17
Official
Good day Barbara,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect 
Tracker Connect
Tracker Connect's reply24 Jul 2024, 12:22
Official
Good day  Barbara,

We confirm having contacted you and assisted with a cancellation.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect 
BD
Barbara D's update24 Jul 2024, 13:05
Reviewer Update
Someone contacted me and after the conversation I received an email confirmation of canc. Directly after that email I received another email stating that no one has been able to contact me therefore my subscription is not canceled. I really don’t know what is going on with this company
Tracker Connect
Tracker Connect's reply24 Jul 2024, 14:05
Official
Good Day Barbara,

Please revert to the email which was sent to you after Tracker made contact with you.

Tracker Connect