No response and higher rates than advertised.

NO response from the company who we put our trust in to retrieve our vehicles. I have tried several times to contact them via email - no response. I tried to reset my password using my username and password - no avail. Then looking at their website, I find that I am being charged R48 p/m more than the top of the range packet and that after having a tracker device in my vehicle which is "old dated" according to Talksure who do their marketing. When I did get of somebody, I am told it was "due to inflation", it seems that attracting new people, there is no inflation. Talksure (their marketing company) promised to phone me back months ago for me to have an upgrade at a cost a lot more than R250pm - its months down the line and I am still waiting. Is this the company that we put our trust in to retrieve our vehicles (they are quick to take our money via debit order), A person needs to cancel your contract after the 2 yrs and then reapply to get the latest tracking device at a lower rate.