MM
Marley M

1 reviews | Active since May 2023

20 Aug 2024, 11:18

NO ONE ANSWERS THE CANCELLATION CALLS ***

This is the worst service I have ever received from any service provider. I called them to cancel my contract and it's been 2 Months now and they are not reachable. Every time I have to hold for about 40 minutes just to cancel. No one seems to be interested in answering cancelation calls. Their system ask you to press option 1 for cancelation and you will hold until u hang up. I have sold my car and no longer need the device but it's I possible to cancel this. My number is ***

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Replies (3)
Tracker Connect
Tracker Connect's reply20 Aug 2024, 16:24
Official
Good day Marley,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply22 Aug 2024, 09:38
Official
Good Day Marley,

Tracker has tried to contact you on the number provided and your phone rings with no answer, kindly listen to the voicemail message to return the call.

Tracker Connect
Tracker Connect
Tracker Connect's reply22 Aug 2024, 13:49
Official
Good day Marley,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect