No interest in the customer
Once you sign the dotted line, Tracker don't care. The service is useless and up to no good. Your profile reviews on this platform speaks about it. This makes me very worried when there is an emergency... The after service is up to no good. I'm battling to login to my app. Tried everything even installing and re-installing the app. On the call centre side they can "login" nothing on my side. If my app is not working how do I have peace of mind in case of an emergency? I absolutely regret taking your services...
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Replies (2)
Tracker Connect's replyOfficial
03 Jun 2023, 12:23Good day Mark,
We are in receipt of your concern and one of our coordinators will investigate and get back to you.
Tracker Connect
We are in receipt of your concern and one of our coordinators will investigate and get back to you.
Tracker Connect
Tracker Connect's reply03 Jun 2023, 12:23
Official
Good day Mark,
We are in receipt of your concern and one of our coordinators will investigate and get back to you.
Tracker Connect
We are in receipt of your concern and one of our coordinators will investigate and get back to you.
Tracker Connect
Tracker Connect's replyOfficial
05 Jun 2023, 16:29Good day Mark,
We confirm having made contact, advised of the vehicle current location which you did not dispute, we have also sent an OPT to a different number of which you confirmed to have received.
Tracker Connect
We confirm having made contact, advised of the vehicle current location which you did not dispute, we have also sent an OPT to a different number of which you confirmed to have received.
Tracker Connect
Tracker Connect's reply05 Jun 2023, 16:29
Official
Good day Mark,
We confirm having made contact, advised of the vehicle current location which you did not dispute, we have also sent an OPT to a different number of which you confirmed to have received.
Tracker Connect
We confirm having made contact, advised of the vehicle current location which you did not dispute, we have also sent an OPT to a different number of which you confirmed to have received.
Tracker Connect