NF
Neville F

1 reviews | Active since Dec 2010

23 Oct 2015, 07:56

NO FEEDBACK ON CONSUMER COMPLAINTS - CPA IGNORED!!

Dear Tracker<br> <br> I sent you a complaint on 15 Sept 2015 about being quoted R99pm and then after accepting the quote, then being telephonically contracted for R120pm. After no feedback to my complaint, I visited your Head Office and despite not being helped at the offices, was advised to \simply email the retentions department and they will discount the premium to R99pm

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Replies (1)
Tracker Connect
Tracker Connect's reply23 Oct 2015, 08:05
Official
Hello NevilleF,

Your complaint dated the 23rd of October 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.

Thanking you for your patience.

Melissa Naidu
Tracker Customer Care