JJ
Johan J

1 reviews | Active since Dec 2014

10 Feb 2017, 16:13

No Feedback/No Assistance

<p>I was contact by one of your consultants; finished the application and that's it; no confirmation email, no booking for installation; no documents emailed to me to read through, nothing;</p> <p>If that is how you treat your customers then I think I should go to another service provider; also all this complaints on hello Peter about Tracker; I don't think it will be wise for me to go ahead with you.</p> <p>Johan Jacobs - ********** 624</p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply10 Feb 2017, 16:23
Official

Good day Johan,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Maroba Kekana

Tracker Connect
Tracker Connect's reply10 Feb 2017, 16:51
Official

Good Day Mr J Jacobs,

We confirm having made contact with you, and transferring you to our scheduling team to ensure a unit is fitted in your vehicle as soon as possible.

We have sent you an email with the Terms and conditions, like you had requested.

Should you require further assistance please do not hesitate to contact us

Kind Regards

MathebeMopeli

Tracker Customer Care.