HN
Hendrik N
1 reviews | Active since Mar 2014
21 May 2025, 08:37
No Customer Service!
This company has the worst customer service in the industry. They erroneously deducted a doubler payment from me and after three emails, I have not had any response from them other than an automated response, saying they will contact me. This is now almost two months!
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
21 May 2025, 09:17Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's reply21 May 2025, 09:17
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's replyOfficial
21 May 2025, 09:31Good day Mr Nel,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply21 May 2025, 09:31
Official
Good day Mr Nel,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
HN
Hendrik N's updateReviewer Update
21 May 2025, 09:33A consultant did phone me after my complaint and has satisfactorily resolved my query. All this unpleasantness could have been avoided had you responded to my emails.
HN
Hendrik N's update21 May 2025, 09:33
Reviewer Update
A consultant did phone me after my complaint and has satisfactorily resolved my query. All this unpleasantness could have been avoided had you responded to my emails.