no customer care at Tracker

it is a week later and my problem is still not sorted! instead I got a bill for R600 and no feedback on the product in my car that is costing me to replace my battery. No one can give me an answer. 9 calls later to a call centre and being referred from Pontius to Pilatus! I want their product removed out of my car. No service! no customer care! no answers after 3 working days....nope! nearly two weeks now! terrible terrible service!