1 reviews | Active since Sept 2016

04 Oct 2022, 08:15

No Control Over Debit Orders

My Tracker debit order failed to go off in time.

I see the amount owing is R562.36, however, on the invoice sent, the amount outstanding was R214.74.

I do not understand how Tracker does business.

Please advise why the amount reflecting on the invoice is incorrect and why my debit order does not go off on the date specified by myself?

0
Replies (2)
Tracker Connect
Tracker Connect's reply04 Oct 2022, 09:24
Official
 Good Day ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly.
 
Tracker Connect 
 

Best regards,

Tracker Connect
Tracker Connect's reply04 Oct 2022, 09:44
Official
 Good Day,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect
 

Best regards,