No Communication when Tracker owes client money

In response to 'Failure to pay back monies owed':

STILL no communication received.

Does it truly take more than a week to pay back the amount owed?

As soon as a client owes Tracker monies, emails and sms's are sent and numerous calls made. Why, when you owe the client money, do you not communicate at all?

This is ridiculous.

I cannot understand why some car manufacturers force clients to make use of your pathetic service. When will I receive the monies owed from Tracker???