1 reviews | Active since Mar 2011
NEVER EVER USE TRACKER AS YOUR SERVICE PROVIDER!!
After my previous complaint on hellopeter on the 18th Dec ,below is the response I received from Najma :Thank you for your communication and for bringing the matter to our attention. We most certainly appreciate a customer who lets us know when things are not right.We would like to apologize profusely for any poor service you might have experienced when dealing with certain staff members within the company and would like to assure you that this is not our standard way of doing business.Kindly note, I have tried contacting you however only reached your voicemail.Our records indicate your contract on vehicle registration ..has been cancelled as requested. I attach the letter of confirmation for your perusal.We have processed a credit note correction for the total amount of R 1 413.00 with the proof attached for your records and viewing.I hope that the matter can be resolved to your satisfaction and that this experience has in no way dampened your view on Tracker and the services we provide. On the 28th I only got paid R1195 , when I called today 2 ask about the remaining R218 I am being taken from pillar 2post &being told a call will be logged. CAN THIS BE SORTED OUT
Your complaint dated the 5th of January 2016 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Your complaint dated the 5th of January 2016 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
