1 reviews | Active since Dec 2013
I don't know what someone has to do to get tracker to do things right. I have to chase after my neighbour's dog to get hold of my tracker statement that is being dropped off at my gate. I have requested that my statement my be sent to my email or postal address and not to my physical address.<br> <br> I only received my statement once via email and since then it is being dropped off at the gate. I have called to request that this must be corrected and to no avail. First it was billing that you could not get right and now it has moved to gross negligence. Thanks to Tania Snyman who at last sorted billing for me.<br> <br> You can listen to the calls as they are recorded and you will pick up how many times I have requested for this to be done.<br> <br> I want tracker to schedule an appointement to remove their unit from my car as I cannot have the entire street reading my statement and accessing my personal details which you are entitled to protect (POPI).<br> <br> Advice me of the date as to when the unit will be removed from my car as updating the address were the statements must be sent has proven to be an impossible task.
Best regards,
Best regards,
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