ZS
Zelieka S

1 reviews | Active since Oct 2013

27 Sept 2023, 16:09

Most Useless & *********** Company!!

Most useless & *********** company!! Save yourself the hassles and rather go elsewhere! You will be westing your time and cause non-stop issues in future! I never signed a contract with Tracker! I never paid any installments to Tracker! I took up insurance with Affinity 0- whom obviously have an agreement with Tracker. It was a pre-requirement to install a tracker in my vehicle. I was with this insurance for 2 years (2020 - 2021). The policy was cancelled in December 2021. More than a year later (April 2023), I received an SMS about 'arrears'. I contacted Tracker immediately advising them accordingly. I asked them to please remove me from their system. This never happened - instead they 'handed me over' to Brooks & Luyt Inc who continuously harass me over money I don't owe!! I have emailed both Tracker & Brooks Luyt multiple times, but I just get ignored! I have lodged formal complaints against Tracker & Brooks Luyt to hopefully get this resolved! That's the extent one needs to go to to sort out other people's incompetence!!

0
Replies (3)
Tracker Connect
Tracker Connect's reply27 Sept 2023, 16:31
Official
Good day Zelieka,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply27 Sept 2023, 16:49
Official
Good Day Zelieka,

Tracker has tried to call you on your number provided however it seems that we cannot get through as we have been blocked, we have sent you an SMS.

Tracker Connect
Tracker Connect
Tracker Connect's reply29 Sept 2023, 14:38
Official
Good Day Zelieka ,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect