1 reviews | Active since Mar 2022
Missing Annexures A & B from Master Terms & Conditions required
I'm asking for "Annexures A & B" which you mention in your Master Terms & Conditions but I am not receiving them. Upon re-request I received a different Terms & Conditions (not "master" terms & conditions). Please could someone provide me with the correct terms & conditions and the applicable annexures in writing (e-mail me please, phoning me leaves me with no proof of the information I require). Previous reference numbers refer: WI***9, WI***2, WI***7, Quote ***3. I also copy & paste my last e-mail (and Facebook Page) correspondence for clarity: "Feb 21, 2022, 8:04 AM You sent Thank you, received it. I rep**** to the sender: You sent Thank you, Nomthandazo!
The Terms & Conditions you sent are different from the ones I received from Sheldon. His Terms & Conditions are titled: "Master Terms and conditions for the provision of Tracking Units and related products and Services" whereas yours only says "Terms and Conditions".
The T's and C's I received from Sheldon Mansion from your Acquisitions Team (on 1 February 2022, Quote ***3), it refers to Annexure B at point 2.1.31 and point 2.1.42 (which isn't included in his) and it refers to Annexure A in point 8.1 which is also not included in his t'c and c's.
Please could you clarify which Terms & Conditions will refer to the customer when signing up for your service."
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect