SG
Sibulelo G
1 reviews | Active since Aug 2018
22 Sept 2021, 12:20
Misrepresentation and poor service
Just recently installed a tracker to my wife's car with tracker connect. Everything was explained to me but not mentioned that there will 3 months in advance instalments that will be debited from my account in case I miss installment, what the hell, why would you think I will miss the installment. We just started why are you charging me so much and why this was not explained to me prior to joining this? I will never recommend anyone to this tracker connect company, there is no transparency.
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Replies (2)
Tracker Connect's replyOfficial
22 Sept 2021, 13:25Good day Sibulelo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply22 Sept 2021, 13:25
Official
Good day Sibulelo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
22 Sept 2021, 17:21Good day Sibulelo,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply22 Sept 2021, 17:21
Official
Good day Sibulelo,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect