MISLEADING CONTRACTS
I had a tracker retriever installed 3 years ago for R99/ month with an annual increase. I was able to view my vehicle on my phone app for 3 years. The contract expired and requested a renewal, they offered R99 per month for 3 years with no increase. Having renewed the contract, they remove the vehicle from phone tracking. On enquiry they said the package does not include live tracking, I said I had it for 3 years, however you not supposed to have had it. Other companies offer the feature for R99/month. I cannot cancel with them I just have to wait out the 3 year contract. Their invoices also is shocking. DONT CONTRACT WITH CAR TRACT!!!
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
10 Nov 2025, 11:36Good day Kupsamy V We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply10 Nov 2025, 11:36
Official
Good day Kupsamy V We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
10 Nov 2025, 15:48 Good day Mr. V Kupsamy, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Regards,
Tracker Connect's reply10 Nov 2025, 15:48
Official
Good day Mr. V Kupsamy, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Regards,