miscommunication between their departments caused a lot of problems for me

Unfortunately I also had a bad experience with Tracker when it came to billing and the fitment of a new device. I was billed at the time of writing this review for a service I don't have and getting that money back due to a calendar month's notice requirement on a new device that WAS NEVER INSTALLED, seems near impossible now. The miscommunication between their departments caused a lot of problems for me and to buy black plastic sheets and cover off a vehicle that is in a carport at a secure complex seems like quite a simple task (call it "going the extra mile"), especially if that ensures another 36 months worth of income for them, but too much effort for Tracker and they would insist their potential customers drive to-, and sit at a fitment centre.