JM
Jordan M

1 reviews | Active since Dec 2020

11 Sept 2024, 16:27

Massive ****

Absolute ****tiest company i have had to deal with, i think they more likely to kill me in an accident than save me, my whole experience i have had is when they call me to put me on hold for 10 mins, now that i sold my vehicle i am stuck inside of a **** of cancellation, even though on signup this was not stipulated, my vehicle already had this device when i bought it. Now that i saved them the convience of not having to install a device i must pay R2500 without any of my other options as i dont own this vehicle anymore. I dont even know if it is actually cancelled because everytime they call their phone lines go down and i get an sms saying they have tried to contact me multiple times. Their customer support is one of the worst in this country. Very unhappy customer and will never use them again and tell everyone to stay away.

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Replies (3)
Tracker Connect
Tracker Connect's reply11 Sept 2024, 16:41
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
JM
Jordan M's update11 Sept 2024, 20:49
Reviewer Update
yeah as if, 4000 other people tell me otherwise and my 5 phone call attempts to you and your 3 back leading to dropped calls
Tracker Connect
Tracker Connect's reply13 Sept 2024, 10:47
Official
Good day Jordan,

We have tried to contact you to no avail. 

Please advise of a convenient time to get in touch with you doe assistance.

We await your feedback  

Tracker Connect