Lying and lack of service is top priority for Tracker Connect

You guys are in breech of our agreement! And I want your half fitted device removed from my car! As soon as possible. You sent me an email yesterday at 12:04pm advising me of the backlog on the tags, when my installation was done on Friday. I don't care if it is a 36 month contract, I have the right to change my mind within 7 days if you have not fulfilled your part! And the app does not wor****! Sort this out or I will take you to the Ombud! Further to this, I was promised feedback by 5pm yesterday, and your agent never phoned me back. This is the kind of service you deliver! Sign up the client, lock them in and then don't sort out their issues! I am not kidding, I will take you to the Ombud.