RG
Ruan G
1 reviews | Active since Feb 2020
01 Sept 2023, 03:52
*******ly taking money from my account.
It's been months and you are still debiting from my account. After multiple HelloPeter complaints, after multiple cancelation emails to which I receive no response, you are still *******ly taking money from my account for a car I don't have anymore. This needs to be resolved before next week Friday or I am taking legal action. I expect a full refund for the last few months of money being taken from my account. You rep**** on a previous HelloPeter review and never got in touch with me!
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
01 Sept 2023, 09:21Good day Ruan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
We confirm having made contact with you and assisted accordingly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
We confirm having made contact with you and assisted accordingly.
Tracker Connect
Tracker Connect's reply01 Sept 2023, 09:21
Official
Good day Ruan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
We confirm having made contact with you and assisted accordingly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
We confirm having made contact with you and assisted accordingly.
Tracker Connect
Tracker Connect's replyOfficial
01 Sept 2023, 15:39Good day,
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Regards
Tracker Connect
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Regards
Tracker Connect
Tracker Connect's reply01 Sept 2023, 15:39
Official
Good day,
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Regards
Tracker Connect
We confirm having investigated your concerns. Attempts to provide feedback via telephone were made but to no avail. Kindly note that feedback has been sent to your e-mailed address. Should you require further assistance, please do not hesitate to contact us back.
Regards
Tracker Connect
RG
Ruan G's updateReviewer Update
01 Sept 2023, 16:05First attempt from Tracker for cancelation after 2 years of struggling to cancel. Will I be refunded for your lack of customer service? The tracker you are debiting me for was sold over 2 years ago when I first requested cancelation.
RG
Ruan G's update01 Sept 2023, 16:05
Reviewer Update
First attempt from Tracker for cancelation after 2 years of struggling to cancel. Will I be refunded for your lack of customer service? The tracker you are debiting me for was sold over 2 years ago when I first requested cancelation.