GP
Grant P
1 reviews | Active since Nov 2012
13 Feb 2016, 14:56
Lousy service by Tracker!
Had a booking today (Saturday at 2:15pm) for tracker to replace device which per them wasn't working. Received 2 SMS's from tracker confirming the appointment on both phone numbers provided. No one arrived, phoned the contact number and spoke to Abdul from RAD (apparently device installation outsourced to them by tracker) who then indicated that there was no booking on his system. Tried phoning the tracker call centre which was closed! Needless to say very unimpressed with tracker as I wasted an entire Saturday waiting for them. Will replace with a different option.
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Tracker Connect's replyOfficial
15 Feb 2016, 07:46Hello grpote,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Shaakier Hartley
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Shaakier Hartley
Tracker Connect
Best regards,
Tracker Connect's reply15 Feb 2016, 07:46
Official
Hello grpote,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Shaakier Hartley
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Shaakier Hartley
Tracker Connect
Best regards,