AZ
Aphelele Z

1 reviews | Active since May 2017

23 Dec 2022, 12:49

Lost all trust I had on this organization

I made a manual payment to tracker but still got debited, phoned and spoke to Ntokozo whom couldn't explain why or how the payment will work going forward since the total payment ended up being double for the month of December

0
Replies (2)
Tracker Connect
Tracker Connect's reply23 Dec 2022, 16:21
Official
Good day Aphelele,

Please note that your concern has been acknowledged and a coordinator will be in touch to assist you.

Tracker Connect
Tracker Connect
Tracker Connect's reply28 Dec 2022, 16:07
Official
Good day Aphelele,

We apologize for the inconvenience this has caused, please note that a refund request has been sent to our finance department and you will be assisted accordingly.

Tracker Connect