Listed my name for your incompetence

I app**** for a cellphone contract on the 3rd August 2017. I provided all the necessary information for the contract commence, including debit order details. A month later I received a sms informing me of my overdue balance, to my surprise i called the call center on the 18th September 2017 whom informed me that the debit order was not loaded. I immediately requested for the debit order to be loaded and the outstanding amount to be settled via debit order. That was the start to my horrific story.............

I app**** for a cell phone contract, only to be DECLINED due to outstanding arrears and I must contact Experian. When I called the credit bureau I was advised that TRACKER send them my details for an overdue balance.

1) Why was I listed due to your COMPANY INCOMPETENCE. 2) Who will rectify MY CREDIT BUREAU which IS POOR due to YOUR company INCOMPETENCE 3) WHY HAS YOUR CUSTOMER EXPERIENCE FAILED, SHOULD I NOT BE CONTACTED?????? BEFORE LISTING MY NAME????? 4) I want my name to cleared WITH THE CREDIT BUREAU AND EXPLANATION WITH YOUR INCOMPETENCE TODAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I AM VERY EMBARRASSED AND TOTALLY UPSET!!!!!!