EM
Emanuel M

1 reviews | Active since Aug 2019

27 Jan 2022, 00:32

Lies lies lies and more lies

Im very angry abd disgusted regarding the service i have received from Tracker.. They phoned me in December telling me my tracker device is reflecting endless battery disconnect notifications and they will send a technician out to have a look at it, well monday the 24 jan 2022 they decided to send 1 after he left i realised that my car alarm was faulty as well as my car radio i phoned the technician tuesday morning the 25 he promised to come have a look of which he didnt.. Wednesday morning the 26th i phoned and a different one answered and promised me they will come before the end of business day. Im still waiting as we speak i know they will come in march. Im very angry wouldnt recommend tracker to anyone, they have **** and been dishonest, i cant be treated like this as if im being offered a free service. Im very furious, i feel the safety of my car is compromised.

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Replies (2)
Tracker Connect
Tracker Connect's reply27 Jan 2022, 07:52
Official

Good day Emmanuelle  ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter. 
 
We will revert to you shortly 
Tracker Connect
Tracker Connect's reply27 Jan 2022, 12:04
Official
Good day,
 
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   
  
We would like to take this opportunity to thank you for doing business with our Company. 
  
If there is absolutely anything else we can help you with, please feel free to contact us at any time.