NK
Nomthandazo K
1 reviews | Active since Mar 2009
22 Jun 2015, 08:41
***** - I WANT TO CANCEL
IN APRIL I CALLED SEVERAL TIMES INFORMING YOU THAT I WANT TO CANCEL AND THAT WASNT DONE. IN MAY MY DEBIT ORDER STILL WENT THROUGH.<br> <br> I CALL ON FRIDAY AND A VERY UNHELPFUL PERSON TELLS ME THAT TRACKER TRIED CALLING SEVERAL TIMES AND I DROPPED THE CALL. <br> <br> WHY ON EARTH WOULD I DO THAT WHEN I WANTED TO CANCEL???!!!!!!!!!!!!!!<br> <br> 1. I WANT MY CONTRACT CANCELLED AS PER MY REQUEST IN APRIL<br> 2. I WANT A REFUND FOR THE MONTH OF MAY THAT WAS DEBITED<br> 3. SEEING THAT YOU USELESS CALL CENTRE AGENTS ARE ***** I WANT YOU TO SEND ME PROOF OF a) THAT I NEVER REQUESTED A CANCELLATION AND b) THAT I DROPPED THE CALLS WHEN YOU TRIED TO CALL ME.<br> <br> I WOULD APPRECIATE A SPEEDY RESPONSE. NX!!!
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Replies (1)Tracker Connect's replyOfficial
22 Jun 2015, 09:01Hello thandok,
Your complaint dated the 22nd of June 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 22nd of June 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Tracker Connect's reply22 Jun 2015, 09:01
Official
Hello thandok,
Your complaint dated the 22nd of June 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 22nd of June 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
