Lair

I had a problem with my unit which was lot working, after engaging with tracker which took long before they could act which was very frustrating to the point that I wanted to cancel, I spoke with Thelma Ngobeni and said she would try help to have the matter resolved and when she couldn't deliver on that she OFFERED ME A FREE MONTH PREMIUM FOR THE MONTH OF APRIL WHICH I ASKED FOR IN WRITING AND SHE SAID SHE WOULD SEND that was in March till today I never received it instead I receive my April invoice. Clearly tracker are bunch of lairs because they promised me lies just to keep me with them so that they can continue get my money for no service mind you I have been with them for 8 years and ecah time there is a problem you must first fight before they act. I have called in, sent emails and even sent to Tania Pretorious who was handling my first hello Peter complain but no response. One thing that is certain with tracker is their poor communication and absolute no regard for their customer with no service at all. I see our journey coming to an end soon, the only thing that has kept me here are the technician when they are really good.