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Pontso M
1 reviews | Active since Apr 2015
23 Oct 2015, 16:05
Lack of urgency and feedback
I had an appointment to fit a unit by my house for 13:30, had to call only to be asvised they can't locate the technician. What customer service is that? I trusted tracker and now the lack of effeciency and effectiveness is totally unacceptable.
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Tracker Connect's replyOfficial
23 Oct 2015, 16:10Hello LLmnqeta,
Your complaint dated the 23rd of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 23rd of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Tracker Connect's reply23 Oct 2015, 16:10
Official
Hello LLmnqeta,
Your complaint dated the 23rd of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 23rd of October 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care