LACK OF TRANSPARENCY AND ETIQUETTE

When i bought into Tracker connect, i was told there there would be a benefit through eBucks if I paid for the fitment upfront through my FNB account and that I would get a panick button to use in case i needed any assistance including access to armed response & 24/7 medical assistance at a press of a button. Now months into the contract, i still haven't benefited from the eBucks, not only that but now i have their sales people calling me to sell me the very same product I thought i was already paying for. it gets aggravating when the caller can't even hold down a proper conversation and instead suggesting that I'm "rude and agitated" and hanging up in my ear. THAT IS NOT WHAT I PAY YOU FOR!!!