MH
Mawanda H

1 reviews | Active since Dec 2015

19 Oct 2017, 11:01

Lack of response on emails regarding ITC listing

Having have paid the arear amount on the unit and I am still paying as the unit isn't paid up yet but why is my name still listed on ITC? further why am I getting no response when I mail you?

I am this close the closing the account and choosing an alternate provider given the amount of issues I have had with tracker.

0
Replies (2)
Tracker Connect
Tracker Connect's reply19 Oct 2017, 11:05
Official

Good day Mawanda,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Maroba Kekana

Tracker Connect
Tracker Connect's reply19 Oct 2017, 11:57
Official

Good day Mawanda,

We confirm having made contact with you and discussed your query.

As also discussed, we will expedite your request. An email has also been sent to you with the confirmation requested.

Thank you for your continued support to Tracker.

Tracker Connect,

Maroba Kekana