WN
Waynne N

1 reviews | Active since Dec 2012

04 Sept 2024, 12:26

Lack of interest from your staff

I have sent through 2 requests on the app asking for info on my account. To date not one has been looked at but you are very quick to send me a debicheck on my bank app to increase my monthly debit order. If you cant answer simple questions how are you going to find my car if something happens to it??????

0
Replies (2)
Tracker Connect
Tracker Connect's reply04 Sept 2024, 13:30
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply18 Sept 2024, 12:43
Official
Good day Waynne Norris, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect