BF
Bernadine F

1 reviews | Active since Jan 2019

22 Jan 2019, 17:10

Kgomotso you're TERRIBLE!!!

I called customer service to change my username on the policy because the salesperson incorrectly put the wrong email address but Kgomotso from customer service had such a bad attitude that he even had the audacity to cut the call if this is the way your company treats customers then I'm cancelling the policy as soon as possible

0
Replies (2)
Tracker Connect
Tracker Connect's reply23 Jan 2019, 07:36
Official
Good day Bernadine,
       We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a resolution of this matter. 

We will revert to you shortly. 

Kind regards, 

Customer Care Team 

Tracker Connect
Tracker Connect's reply23 Jan 2019, 10:45
Official
Good day Bernadine,

We confirm that we have been in contact with you and assisted you accordingly. 

Should you require further assistance, please do not hesitate to contact us. 

Regards

Customer Care Team