TL
Theresa L

1 reviews | Active since Jul 2023

22 Jul 2023, 06:42

It’s giving “****”. Wouldn’t recommend.

I actually started searching for reviews on a whim just to see if I’m not the only person experiencing this. I’m actually laughing because I did not expect to read reviews with the same problem. I’ve called them a number of times to cancel my membership. They confirmed a number of times that they have (I have 3 recording of this. If only this platform allowed attachments, I would attach) The last time they said it’s because of backlog problems 😂 How are these people suppose to keep up with our cars if they cannot even keep up with their own admin. Yikes! Till this day, I keep reversing this debit order.

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Replies (2)
Tracker Connect
Tracker Connect's reply22 Jul 2023, 08:17
Official
Good day Theresa,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply24 Jul 2023, 11:22
Official
Good Day Theresa,

We confirm having contacted you via email and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Best regards,