It just doesn't get better

So once again it is me and Tracker. I refuse to call the call center as HP seems to be the only way to get an honest answer from them. Since September I have had to change the battery in my key fob twice, which is ridiculous, and I have again tested my tracker and guess what... No call came on the day! I did however the next day while driving with my key fob get a sms and a call requesting that I confirm that I know my car is on the move. 'A bit backwards don't you think? What is the use of having a tracker in my car that I pay for if it doesn't work? I promise you if anything happens to my car with this tracker in and I do not get a notification an my insurance does not pay out I will hold tracker liable for this and I will make sure that they pay for a new car to the value that my car is insured at and I will take them down!! A company like this should not be open at all!!! the doors should never have opened, neither should a product have been released with out proper testing.