AP
Ansie P

1 reviews | Active since Jul 2019

10 Jun 2025, 14:58

Installation

An appointment was made for today at 14h00 for installation but nobody called and nobody pitched at my home. I had to make two calls just to be told that the person who made the appointment did not inform the relevant department to send someone out to my house. If this is the service rendered how do you trust them with your vehicle tracking

0
Replies (3)
Tracker Connect
Tracker Connect's reply10 Jun 2025, 15:22
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly. 

Tracker Connect 
Tracker Connect
Tracker Connect's reply10 Jun 2025, 15:58
Official
Good day Mrs. Prinsloo, 

This is to confirm that we have contacted you and we are assisting 

Thank you 
Tracker Connect 
Tracker Connect
Tracker Connect's reply11 Jun 2025, 15:12
Official
 Good day Mrs. Prinsloo, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect