RK
Rene K
1 reviews | Active since Jul 2017
30 Jun 2023, 09:33
*****ing my money
i have 2 units in my vehicle, and for one month i added a product () to one of the units to notify me when the vehicle is started, i cancelled the product (That can be activated and deactivated on the web app) on June 1, end off June i received the invoice where the product is still on the invoice, stating i received 170 sms`s during the month of June, last sms received from tracker was 1 June when i cancelled the product. they are ignoring my request for proof of sms`s sent (Total of 170 in one day) thats R140.75 tracker is trying to ***** from me.
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Replies (2)
Tracker Connect's replyOfficial
30 Jun 2023, 10:27Good Day Rene,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Tracker Connect's reply30 Jun 2023, 10:27
Official
Good Day Rene,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Tracker Connect's replyOfficial
30 Jun 2023, 16:28Good Day Rene,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply30 Jun 2023, 16:28
Official
Good Day Rene,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect