*****ing my money
I canceled my contract on 26 March 2024 because I sold my car.. The lady said because I take a new contact with my new Ford Ranger the cancelation fee will only be R700 end of April plus the new R179 so it would be R879.. The March payment also went of before I canceled it.. They said I must call tracker again after they've installed the new device to my Ford Ranger I bought because they will add pro-rata and I must ask them to take it of because I've payed in March already.. Now I see and incorrect amount of R907 went of my account as well as the incorrect date. They don't know what they are doing and trying to ***** people's money.. I had to reverse the debit order which they will now charge me R60 but I won't pay that amount..
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Replies (8)
Tracker Connect's replyOfficial
03 Apr 2024, 07:30Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply03 Apr 2024, 07:30
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
04 Apr 2024, 10:06Good day Mr. A Becker,
We confirming having contacted you and assisted.
Tracker Connect
We confirming having contacted you and assisted.
Tracker Connect
Tracker Connect's reply04 Apr 2024, 10:06
Official
Good day Mr. A Becker,
We confirming having contacted you and assisted.
Tracker Connect
We confirming having contacted you and assisted.
Tracker Connect
's updateReviewer Update
04 Apr 2024, 12:56Thank you very much
's update04 Apr 2024, 12:56
Reviewer Update
Thank you very much
's updateReviewer Update
08 Apr 2024, 10:20You called me and told me that R686 together with my installment for May will go of on 25 April.. Now I get an sms that my account is in arrears and must pay R686 now.. Please tell me what is going on now again??
's update08 Apr 2024, 10:20
Reviewer Update
You called me and told me that R686 together with my installment for May will go of on 25 April.. Now I get an sms that my account is in arrears and must pay R686 now.. Please tell me what is going on now again??
's updateReviewer Update
25 Apr 2024, 06:59Instead of R686 cancelation fee, tracker took R736 and said it's together with the prorata which I've canceled numerous times because of the installment we did pay last month. This is pathetic.. Please employ competent people..
's update25 Apr 2024, 06:59
Reviewer Update
Instead of R686 cancelation fee, tracker took R736 and said it's together with the prorata which I've canceled numerous times because of the installment we did pay last month. This is pathetic.. Please employ competent people..
Tracker Connect's replyOfficial
25 Apr 2024, 07:54Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply25 Apr 2024, 07:54
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
's updateReviewer Update
25 Apr 2024, 11:21I will keep on reversing the debit orders until the correct amount is going of on the correct date as discussed
's update25 Apr 2024, 11:21
Reviewer Update
I will keep on reversing the debit orders until the correct amount is going of on the correct date as discussed
's updateReviewer Update
25 Apr 2024, 11:32Go listen to your so called recordings before I canceled my contract the lady said R700 + R179 will go off en of April. Then R700 went of begining of April incorrect date and reversed it how can I be charged a R60 fee for your mistake.. On the 20th another incorrect amount also went of on the wrong date. I will reverse all your incorrect debit orders. You can take me to court and you will loose I have proof
's update25 Apr 2024, 11:32
Reviewer Update
Go listen to your so called recordings before I canceled my contract the lady said R700 + R179 will go off en of April. Then R700 went of begining of April incorrect date and reversed it how can I be charged a R60 fee for your mistake.. On the 20th another incorrect amount also went of on the wrong date. I will reverse all your incorrect debit orders. You can take me to court and you will loose I have proof