KM
Katli M

1 reviews | Active since Oct 2013

24 Dec 2025, 11:47

Inefficient processes and late response

I've been with tracker for over five years, I'm not happy withtheir process when in dangerous areas. They do not call to check if a client is safe anymore, instead they send a text message, worse part when pressing the panic button to test whether it's still working or not, they call 30 minutes later. I'm looking for something better as is.

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Replies (1)
Tracker Connect
Tracker Connect's reply24 Dec 2025, 11:48
Official
 Good day  Katli Mmatau ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 

Thank you.

Best regards,