LR
Loura R
1 reviews | Active since Jun 2015
29 Sept 2015, 16:02
Incorrect Transunion report
I have had a contract with Tracker for a month, but cancelled due to poor service. I have kept to the terms and conditions of the contract and paid the R1 200.00 cancellation fee, only to find that my name has been loaded and reported to ITC for R200.00 <br> <br> According to my knowledge and proof I only had to pay the cancellation fee nothing else.<br> <br> Please remove my name from ITC and send proof that it has been done.
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Replies (1)Tracker Connect's replyOfficial
29 Sept 2015, 16:30Hello Loura.Robertson,
Your complaint dated the 29th of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 29th of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Best regards,
Tracker Connect's reply29 Sept 2015, 16:30
Official
Hello Loura.Robertson,
Your complaint dated the 29th of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 29th of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Best regards,
