TM
TIISETSO M

1 reviews | Active since Feb 2015

20 Apr 2016, 17:53

incorrect information on credit bureau

This is the second complaint since the 4th March 2016, my account has been paid to date since February 2016, I even enquired with tracker and was advised that all is in order but up to now the last updat on my credit profile is December 2015 when my account was In arrears which reflects negatively on my transunion credit profile, I fail to understand what is it that I need to do in order for this matter to be rectified, if I am writing to the wrong person please advise

0
Replies (2)
Tracker Connect
Tracker Connect's reply20 Apr 2016, 18:07
Official
Hello Tmonangwe00,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Melissa Naidu
Tracker Connect
Tracker Connect
Tracker Connect's reply04 May 2016, 07:26
Official

We confirm that an email has been sent to you confirming the update. Please feel free to email the writer should anything be unclear.

Melissa Naidu
Tracker Connect