Incorrect charge

<p>We bought a car from Hyundai which was fitted with a tracker device,after 3 years the contract with tracker was ended by them which they paid for. Tracker phoned us and said they will send a form to us which they never did. Now they demand payment from us and they handed my wife over for collection. This is ******* because we did not sign anything and we did not even get a opportunity to look at a different supplier. I made contact with the ombudsman already, just waiting for advice from them.</p>