BM
Bongiwe M
1 reviews | Active since May 2022
27 May 2022, 20:49
incorrect billing
i cannot be calling your call centre everyday, i had issues with activation then password and username issues then i am called in the am's whereas the car is in the same place and now i am being over charged for fees im not aware off.
my tracker was activated on the 26th may and today i am receiving a sms to approve a debit check of R597 when i signed up for a R199 contract. haibo i am aware that i will be charged double which i am expecting R399 debit order for june and a pro rata amount for the 5 days of May. where is the rest of the money coming from. its literally 3 times the amount i signed up for . thats unacceptable and i am not going to accept that debit check until its corrected
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Replies (2)0
Replies (2)Tracker Connect's replyOfficial
28 May 2022, 08:08 Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply28 May 2022, 08:08
Official
Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
28 May 2022, 08:48Good day Bongiwe,
We confirm having made contact and assisted you accordingly.
Regards,
Tracker Connect
We confirm having made contact and assisted you accordingly.
Regards,
Tracker Connect
Tracker Connect's reply28 May 2022, 08:48
Official
Good day Bongiwe,
We confirm having made contact and assisted you accordingly.
Regards,
Tracker Connect
We confirm having made contact and assisted you accordingly.
Regards,
Tracker Connect
