nF
ntsikelelo F
1 reviews | Active since Feb 2018
15 Feb 2018, 11:24
incorrect billing
On december 24 my quantum broke down next to vryheid so i phoned tracker to assist me with roadside assistance and the guy i spoke to said im not going to pay if the trip is below 40KM so they tow my car to vryheid which is less than 20KM now they demand R1900 they say the trip was around 200KM because the towtruck was from newcastle but that was not my fault they were suppose to call the truck from vryheid or utrecht
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Replies (2)
Tracker Connect's replyOfficial
15 Feb 2018, 11:28Good day Ntsikelelo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Chennan Venter
Customer Care Team
Best regards,
Tracker Connect's reply15 Feb 2018, 11:28
Official
Good day Ntsikelelo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Chennan Venter
Customer Care Team
Best regards,
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ntsikelelo F's updateReviewer Update
04 Apr 2018, 13:37as im writing this my account is suspended due to this mix up please sort your staff who cant do their work out
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ntsikelelo F's update04 Apr 2018, 13:37
Reviewer Update
as im writing this my account is suspended due to this mix up please sort your staff who cant do their work out